Monday, December 7, 2009

High Marks for Inner Gate Acupuncture

Inner Gate Acupuncture would like to thank those of you who took the time to fill out the Kaiser CHP Practitioner Satisfactory Survey earlier this fall. Oliver and Erik were evaluated and you gave them very high marks, 98% and 96% respectively. Your feedback not only helped Kaiser realize how effective acupuncture is, but also how appreciative you are to be able to access acupuncture. It also helped Inner Gate Acupuncture learn how to better serve and treat our patient.

Below are the remarkable scores that you gave us:

  • 99% of those surveyed reported that our treatments helped
  • 88% of those surveyed reported that our treatments helped reduce prescription drug intake
  • 92 % of those surveyed reported that our treatments helped reduce the use of other medical care for the same problem

Better than the above marks were the comments you chose to share with Kaiser. Erik “has relieved nerve pain that many MD’s couldn’t”. He was described as “compassionate, caring, well-informed” and “awesome”. One patient enjoyed seeing Erik because “he really makes me feel comfortable to discuss anything…which is the most valued thing as a patient”. Oliver was described as “awesome !”, “very attentive, very helpful”, “extremely nice and caring and easy to talk to” and as someone who is a great teacher. However, the award winning description is that Oliver “is the bomb diggity of acupuncture.”

Good job guys. Keep up the good work.

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